Customer service was super esponsive, can't thank them enough for their very quick delivery.
Delivered quickly, Nil problems as yet, my kids love them
We understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction. Please read our return policy carefully before making a purchase.
Eligibility for Returns: Our return policy applies to products that are defective or damaged during shipping. To be eligible for a return, the product must be in its original packaging and unused.
Timeframe for Returns: You have up to 30 days from the date of purchase to request a return. After 30 days, we reserve the right to deny any return requests.
Process for Requesting Returns: To request a return, please contact our customer service team at sales@buydeal.au and provide your order number and reason for the return. We may require additional information or documentation to process your return.
Return Options: We offer full refunds or exchange for a similar product, depending on your preference.
Conditions for Returns: Returns will only be processed once we have received and inspected the returned product. If the product is not in its original packaging or is not unused, we reserve the right to deny the return.
Exceptions to the Return Policy: At the moment, there are no exceptions to our return policy.
Contact Information: If you have any questions or concerns about our return policy, please contact us at sales@buydeal.au. We are committed to providing excellent customer service and will do everything we can to ensure your satisfaction.